Privacy Policy
Effective November 1, 2026
This Privacy Policy describes how Spectrum Protection Group, LLC ("SPG," "we," "us," or "our") collects, uses, shares, and protects personal information through www.spectrumprotectiongroupllc.com (the "Site"), our consultation request form, and our customer care text messaging program. By using the Site, you agree to the practices described in this policy.
Information We Collect
Information you provide. When you submit the consultation request form, we collect your name, organization, business email address, telephone number (optional), service of interest, anticipated timeline, and a general description of your requirement. When you contact us by phone, email, or text message, we collect the information you choose to share.
Information collected automatically. Our website host, Squarespace, automatically collects standard technical information, such as IP address, browser and device type, referring page, pages visited, and the date and time of each visit, to operate, secure, and measure use of the Site.
Cookies. The Site uses cookies and similar technologies that are necessary to operate the Site and to produce aggregate visitor statistics. We do not use advertising cookies, and we do not use cookies to build profiles for targeted advertising. You can control cookies through your browser settings; disabling them may affect how the Site works.
How We Use Information
- To review, respond to, and follow up on your inquiry
- To scope, schedule, and deliver requested services
- To send customer care text messages you have opted in to receive
- To operate, maintain, secure, and improve the Site
- To protect against fraud, misuse, and security incidents
- To comply with legal obligations and enforce our agreements
How Information Is Shared
We do not sell personal information, and we do not share personal information for targeted advertising. We do not share customer data with third parties for promotional or marketing purposes. We share information only as follows:
- With service providers that operate on our behalf, such as website hosting, business email, and telephone and text messaging services, who may use it only to provide those services to SPG
- When required by law, subpoena, or court order, or to protect the rights, property, or safety of SPG, our clients, or others
- In connection with a merger, acquisition, or sale of all or part of our business, subject to this policy
- With your direction or consent
Do Not Submit Protected Information
Do not submit classified information, controlled unclassified information, sensitive facility security plans, personal medical information, or other protected information through the Site, email, or text message. Information of that kind is exchanged only through approved channels after an engagement is established.
Text Messaging (SMS) Program
When you opt in to receive SMS messages, we collect your name, phone number, and consent to send SMS messages. We use this information to operate our business and to send the messages you opted in to receive. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing described elsewhere in this policy excludes mobile opt-in data.
The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (833) 773-2477. If you do not wish to receive customer care messages from Spectrum Protection Group, LLC, reply STOP or tell us your preferred method of communication. Message and data rates may apply.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including responding to inquiries, delivering services, maintaining business records, and meeting legal, contractual, and accounting obligations. When information is no longer needed, we delete it or de-identify it.
Data Security
We use administrative, technical, and physical safeguards appropriate to the information we handle, including access limited to authorized personnel and secured business accounts. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices
You may ask us to confirm whether we process your personal information, give you a copy of it, correct it, or delete it, and you may opt out of text messages at any time. We extend these choices to all individuals, including Virginia residents. To make a request, contact us at hlwillis@spectrumprotectiongroupllc.com or (833) 773-2477. We will verify your request and respond within 45 days. If we decline a request, we will explain why, and you may appeal by replying to our response; we will respond to an appeal within 60 days. We will not discriminate against you for exercising these choices.
Children's Privacy
The Site is intended for businesses and organizations and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Third-Party Websites
The Site links to government and third-party websites, including those on the OSINT and Resources page. We do not control those websites, and their own privacy policies apply.
Changes to This Policy
We may update this policy as our practices change. The effective date above shows the latest version, and changes take effect when posted.
Contact Us
Spectrum Protection Group, LLC
Fredericksburg, Virginia
Email: hlwillis@spectrumprotectiongroupllc.com
Telephone: (833) 773-2477